BRIDGING the GAP Annual Report 2022

Providing a positive impact in our community for 30 years

Jobs and Skills Program

Services to Jobseekers
Services to
878 jobseekers
0
Services to 90 employers
0
Schools our careers van
Schools our careers van
travelled to in the Peel region delivering workshops and
career guidance
0
Advisory groups & committees
Advisory groups & committees
we participated in
on local employment
0
Job Fairs and Expos
Job Fairs and Expos
we attended
0
Bespoke workshops
Bespoke workshops for
organisations working with
disadvantaged groups
0

Good News Story

Karen Oakley

Karen Oakley recently decided to get back into the workforce. It had been 10 years since she was last employed, and she only had an outdated hard copy resume. Karen’s computer skills were poor, and she needed help to get an updated resume and the SEEK App loaded to her phone to apply for jobs. Karen visited Bridging the Gap’s Peel Jobs and Skills Centre. Karen has been a stay-at-home mum for last 10 years and BTG discussed with her ways to get back into the workforce and jobs in demand and her previous experience. She was very unsure of how to job search and BTG assisted her to create a new resume and send it out to local aged/home care facilities in area. Karen contacted BTG following her appointments to inform she had interview in Mandurah and BTG assisted Karen with interview preparation.

Karen contacted BTG to inform us that she had been offered the job and we assisted her with completing and emailing back the necessary paperwork.

Testimonial

“BTG was fantastic from the get-go! We worked together on getting an up-to-date digital CV which was so good I was offered a job within 2 weeks! I learnt how to send my documents online and some other practical ways to obtain work. It was always comforting to have them helping me with every step and even after I received a job, they still helped me to organize documents for my employer. I would highly recommend BTG to anyone looking to go back into the workforce for their knowledge, skills, professionalism, one to one guidance and practical help”.

BTG on the road

Waroona Community Resource Centre

Murray Library

Boddington Community Resource Centre

Serpentine Jarrahdale Community Resource Centre

Containers for Change

40,000 transactions (Customers served)

11.89 million containers collected

No Data Found

Who are our customers?

1. Individuals (85%) 

2. Community Groups (6%) 

3. Businesses (5%)

4. Charity (3%)

5. School (1%) 

Top 5 suburbs

1. Port Kennedy (26%)

2. Secret Harbour (22%)

3. Rockingham (18%)

4. Baldivis (18%)

5. Golden Bay (8%)

PLAN Project

Courses delivered (that’s 1,127 days of training) for 468 young people.
0
Locations – Armadale, Canningvale, Cannington, Fremantle, Gosnells, Mandurah, Rockingham, Vic Park, Joondalup, Midland.
0

Employability Skills Training

Intensive case managements delivered to parents at risk
0
Of clients reported that their self esteem improved over the program
0 %
Of clients reported that their confidence improved over the program
0 %
Of clients reported that their mental health improved over the program
0 %
Of clients reported an improvement in their employment circumstances
0 %

Parents Next

BTG maintained our high performance in Parents Next with:

Attendance against KPI of 90%
0 %
Participation against KPI of 90%
0 %
Commencement against KPI of 90%
0 %
Of all our Parents Next participants have exited into paid work
0 %
Parents Next participants have completed an accredited education course
0

The Department of Employment and Workplace Relations said that BTG staff “have a good knowledge of the barriers and challenges facing participants; local organisations available to assist and availability of employment opportunities within the local labour market”.

A message from our CEO

Kary Macliver

This year has been a time of reflection, review, and redesign to ensure that Bridging the Gap continues to deliver the high-quality services to our community that have been our hallmark for almost forty years.

Due to changing program needs we have sadly farewelled some long-term staff and gladly welcomed some new faces. What hasn’t changed is the amazing dedication that our staff and volunteers have to both our organisation and clients. Our Parents Next, Jobs and Skills, and Employability Skills Training Teams worked tirelessly to ensure that we fulfill our mission to “bridge the gap” between the services that people receive and the help they actually need. I am privileged to work with a group of such talented community services professionals.

Due to changing program needs we have sadly farewelled some long-term staff and gladly welcomed some new faces. What hasn’t changed is the amazing dedication that our staff and volunteers have to both our organisation and clients. Our Parents Next, Jobs and Skills, and Employability Skills Training Teams worked tirelessly to ensure that we fulfill our mission to “bridge the gap” between the services that people receive and the help they actually need. I am privileged to work with a group of such talented community services professionals.

Due to changing program needs we have sadly farewelled some long-term staff and gladly welcomed some new faces. What hasn’t changed is the amazing dedication that our staff and volunteers have to both our organisation and clients. Our Parents Next, Jobs and Skills, and Employability Skills Training Teams worked tirelessly to ensure that we fulfill our mission to “bridge the gap” between the services that people receive and the help they actually need. I am privileged to work with a group of such talented community services professionals.

This year saw the introduction of our innovative PLAN project. Bridging the Gap has seen firsthand how difficult it is for many young and single parents to cope with the financial burdens, social isolation, and loss of self-confidence that parenting can bring. We know that parents who stay on welfare benefits for a long period are more at risk of becoming welfare dependent than those who actively seek opportunities in training, further education, or casual/part-time employment. Bridging the Gap’s PLAN project addresses these issues by reducing the fear, building on confidence and self-esteem, and providing a safe environment for parents and their children. During their time on the PLAN project participants learn new skills, gain hands on real work experience, and develop a desire to fully participate in the world of work.

Bridging the Gap could not do the work that we do without the support of our partner organisations and funders. We are grateful for the continued support of The Australian Government Department of Employment and Workplace Relations, Lotterywest, Western Australia Return Recycle Renew and the Containers for Change Team, and the Western Australian Department of Training and Workforce Development.

Change is inevitable and next year will no doubt bring its own unique challenges and successes. What won’t change however is Bridging the Gap’s commitment to the disadvantaged members of our community.

Kary Macliver
Chief Executive Officer

A message from our Chair

Les Hayward

As I reflect on 2022. I am immensely proud, and in awe of, our team of caring, dedicated, individuals, led by a strong leader, who has led our organisation through one of the toughest years on record for any charity in Western Australia. 

In the best tradition of previous staff that have gone before them for 39 years, the resilience show by our organisation, is typified by our team of specialist case managers, allied health professionals and training specialists who continued to provide high quality services while managing the demands of Covid-related mandates to the workplace, and changes to program offerings, location, and staffing. This is testament to the passion of our staff in supporting the people in our community who are disadvantaged in their quest for a better quality of life.

In responding to the organisation’s needs, and the needs of our community, which has grown to encompass a wider range of locations in the metropolitan area, we initiated a relocation of our head office to Mandurah to ensure our services can better reach people who need them.

We also began the process of implementing our 5 year strategic plan by achieve one of several objectives designed to invest in the long-term viability, survivability and sustainability of the organisation,  by purchasing a 210 SQM Office in Rockingham city centre with a view to being able to provide services from there in the future as required.

Another of our strategic objectives was to achieve a complete refresh of the organisations Branding, collateral and website. For nearly forty years we’ve been making a positive impact in our local community. And as we looked forward to the next forty years, we wanted a fresh new look that would truly represent the diverse range of programs we offer and the people we help. The new Brand has been designed to reflect the diverse range of people Bridging the Gap helps (varieties of colour), our holistic approach to services (wrap-around look), our past (stylized bridge image) and the essence of what we do – bridging whatever gap is preventing clients from achieving their full potential.  We even considered changing the organisations name (to some peoples absolute horror), but ultimately, through many hours of careful deliberation, could not find a better name to succinctly explain what we do in the community.

At the heart of all we do is providing opportunities for people who are disadvantaged to achieve stable employment and income security. This year our dedicated team provided services to 878 jobseekers, 50 at risk parents, 90 employers, and trained and mentored 468 young people, while also furthering the Bridging the Gap ethos by attending job fairs and expos, workshops, and participating in advisory groups and committees.

This doesn’t happen by accident and I would like to thank our operational team again, led by Kary Macliver, along with our Management Accountant Renu Dahiya and Program Manager Laureen Weyell. 

From a board perspective, we welcomed three new members this year – Trish Botha, Eileen Heath, and Mike Arnold. Every one of these new board members brings a unique set of skills and many years of experience to the board, ensuring that Bridging the Gap continues to be governed by a dedicated team of individuals determined to put in place the strategies to ensure that our organisation is making a positive community impact for many years to come. We deliberated in over 23 hours of board meetings and 8 hours of additional committee meetings.

This year we will farewell two members, Mark Chaston (3 Years’ service), and Wayne Miles (11 Years’ service).  I would particularly like to thank Wayne for his 11 years of service in every position including Chair, and thank him for his measured, considered, and dedicated contribution to the organisation.  Its rare in these times to find an individual that give so much of themselves over such a long time and his contribution and counsel has been enormous.

I would like to personally thank, Trish our VP, Tom, our secretary, Mark our outgoing Treasurer, and all our board members past and present for their ongoing commitment and support of myself, as Chairperson.

Thank you to our retiring board members

Mark Chaston

TREASURER

Mark has a degree in Landscape Architecture from Leeds Polytechnic in the UK and an MBA from Edith Cowan University.

Mark’s career started in landscape contracting in the UK. He worked “on the tools” before moving into contracts management and estimating. He was one of six working directors on the board of the third largest contractor in the UK. During this time, the company won several national awards and worked throughout the UK as well as in France.

Mark moved to Perth in May 1996 where he worked as General Manager of a local landscape contracting business.

In 2002 Mark decided it was time for a career change and trained as a financial planner. After 18 years he sold his financial planning business – at age 60. His time as a financial planner was well spent as he enjoyed helping his clients find clarity and a way forward in their financial lives.

With a passion for fabric and craft Mark fell in love with embroidery and quilting many years ago. After selling the financial planning business, Mark set up Embroidermark to pursue this passion.

Embroidermark help their clients grow their business through brand promotion. They do this by supplying quality office and workwear and providing custom embroidery. Mark feels everybody should have access to good quality office and workwear and his aim is to help local, small businesses achieve this goal.

Mark is a founding member and Past President of the Rotary Club of Baldivis. He is also a Paul Harris Fellow.

Wayne Milnes

DIRECTOR

Wayne has a wealth of experience in the finance and commercial sectors, having spent 30 plus years with National Australia Bank, 15 of those in the position of Commercial Business Manager.

Wayne retired from the banking industry in 2009 to spend time with his lovely wife Suzanne, enjoying golf and basketball – a sport he has been dedicated to for 36 years.

In 2012 Wayne re-joined the workforce on a part-time basis as a Business Agent for Harcourt Real Estate in Kwinana.

Wayne is also a West Australian Consultant for Melbourne Company Mortgagee Service.

Good News Story

Lee-Anne

Lee-anne is a single mum with one child living in transitional housing. Lee-anne escaped family violence and abuse.

Lee-anne has no family support and relies on community services to support her. Lee-anne is currently studying Cert IV Business and would like to gain employment. Priority is to gain secure accommodation. Lee-anne worked with her BTG mentor to design her Personal Life Plan with Lee-anne’s goals and aspirations.

Lee-anne attended regular 1:1 appointments with her mentor for coaching and support. Lee-anne also attended group training each week covering self-development, self-esteem and confidence building. This training allowed Lee-anne to come out of her shell and open more to the group. She completed First Aid Training which Lee-anne was quite proud of.

BTG’s PLAN mentor supported Lee-anne to find secure and affordable accommodation.

Financial Reports

Report

I’m so proud to be leading an organisation with such a rich history of positive outcomes for people in our local community